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The billing portal is where customers can manage active memberships and view billing history.
The billing portal is the easiest way to let customers manage their own subscriptions. It saves you time on support requests and gives customers instant control.

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What customers can do in the portal

The billing portal gives customers full control over their memberships:
  • View membership details: See active plans, renewal dates, and billing cycles
  • Update payment methods: Add, remove, or change credit cards and other payment methods
  • View billing history: Access past invoices and receipts
  • Cancel subscriptions: Cancel memberships without contacting support
  • Transfer memberships: Move memberships to another account

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How to access the billing portal

Customers can access the billing portal by going to Profile -> Orders, and then clicking on an active subscription.

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For Developers

If you’re building an integration, you can access the billing portal URL programmatically through the Whop API. Each membership has a manage_url field that provides a direct link to that customer’s billing portal. When you retrieve a membership through the API, the manage_url field will look like: 
https://whop.com/billing/manage/mber_*************/
This URL is unique to each membership. Users must be logged in to access the portal. If they’re not logged in, they’ll be prompted to do so. You can include this link in your app, emails, or customer dashboards to give users quick access to their billing portal.

Retrieve Membership API

See the API reference for retrieving memberships and accessing the manage_url field

Webhooks

Monitor billing portal actions with webhooks

Refunds

Process refunds for your customers

Send an invoice

Create and send invoices to customers

Memberships API

Work with memberships programmatically